Effective Date: October 1, 2025
Introduction
Welcome to Thago.in (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thago.in (the “Site”) and purchase our products.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Who We Are
Our website address is: https://thago.in.
2. Information We Collect
We collect personal information that you voluntarily provide to us as well as information that is automatically collected when you access our Site.
A. Information You Provide to Us
- Account & Order Information: When you register for an account, place an order, or contact us, we collect personal information such as your name, billing address, shipping address, email address, and phone number.
- Payment Information: To complete your purchase, you will provide payment information. Please note that we do not store your full credit card or debit card details on our servers. This information is provided directly to our third-party payment gateways, who process the transaction securely.
- Comments and Product Reviews: When visitors leave comments or reviews on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
- Media: If you upload images to the website (e.g., for a product review), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
B. Information Collected Automatically
- Cookies: We use cookies to enhance your browsing experience.
- If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
- Embedded content from other websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
3. How We Use Your Information
We use the information we collect for various business purposes, including to:
- Process and fulfill your orders, including managing payments and shipping.
- Create and manage your account.
- Communicate with you about your orders, account, and customer service inquiries.
- Send you promotional materials and newsletters (with your consent, and you may opt-out at any time).
- Improve our website, products, and services.
- Prevent fraudulent transactions and enhance the security of our Site.
4. Who We Share Your Data With
We do not sell your personal data. We may share your information with third parties that perform services for us or on our behalf, including:
- Payment Gateways to process your payments.
- Shipping & Logistics Partners to deliver your orders.
- Analytics Services to help us understand website usage.
- Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law or a legal process.
- Password Resets: If you request a password reset, your IP address will be included in the reset email.
5. How Long We Retain Your Data
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
- If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
- For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
- Order information will be retained for our records for legal and accounting purposes.
6. What Rights You Have Over Your Data
You have certain rights regarding your personal data.
- Right to Access: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
- Right to Erasure: You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (e.g., records of transactions for tax purposes).
- Right to Rectification: You have the right to request the correction of any inaccurate personal data.
To exercise these rights, please contact us using the contact details provided below.
7. Where Your Data Is Sent
Your information may be transferred to — and maintained on — computers located outside of your state, province, or country.
- Visitor comments may be checked through an automated spam detection service.
- Order information is shared with our payment and shipping partners as described in Section 4.
8. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. We use SSL (Secure Sockets Layer) technology to encrypt data during transmission, and we partner with secure, compliant payment gateways. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this policy, you may email us at happy@thago.in or by using the contact form on our website.